Shipping Policy

At TOD Sarees, we carefully pack every order before sending it your way.

Order Processing

Under normal circumstances, your saree will be dispatched within 2 days from the date of purchase.

Orders placed on weekends, public holidays or during periods of exceptionally high order volume may take slightly longer to dispatch.

If there is any significant delay, we will do our best to keep you informed.

Shipping Across India

We currently ship orders across India.

Once dispatched, delivery time may vary depending on the destination and courier service.

Please note that delivery timelines are estimates and may vary due to:

Destination
Courier operations
Weather conditions
Public holidays
Remote delivery locations
Unforeseen circumstances

Shipping Charges

Kerala: A flat shipping charge of ₹60 applies to deliveries within Kerala.

Outside Kerala: Shipping charges for locations outside Kerala depend on the delivery location and will be communicated/displayed at the time of purchase.

Order Tracking

Once your order has been dispatched, we will provide tracking information where available.

You can use the tracking details to follow the progress of your shipment.

Delivery Address

Please make sure that the shipping address and contact details provided while placing your order are accurate.

TOD Sarees will not be responsible for delays or failed deliveries resulting from an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect address, repeated delivery failure or refusal to accept the package, additional shipping charges may apply for reshipping.

Delayed or Lost Orders

While we work with reliable delivery partners, shipping delays can occasionally occur.

If your order is significantly delayed or marked as delivered but you have not received it, please contact us at:

WhatsApp: +91 92 92 530 222
Email: todsarees@gmail.com

We will work with the delivery partner to investigate the issue.

Damaged Packages

If your package appears damaged when delivered, please record the package condition as part of your unboxing video before opening the package.

The unboxing video is required for raising a damaged-product return request.

Please refer to our Refund & Return Policy for complete details.

For questions regarding shipping or your order:

TOD Sarees
Email: todsarees@gmail.com
Phone / WhatsApp: +91 92 92 530 222